Privacy Policy
Verbal Edge
Last Updated: December 11, 2025
This Privacy Policy explains how Verbal Edge ("we," "us," or "our") collects, uses, and protects your information when you use the Verbal Edge mobile application ("App") and associated services. By using the App, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Account Information
When creating an account, we collect your email address (required), name (optional), username (required), and login credentials. Profile photo is optional and can be provided through camera or photo library access.
1.2 Speech & Audio Data
- • Voice recordings you create during training exercises
- • Speech recognition transcriptions and performance data
- • Session duration and speaking metrics
- • Audio is processed in real-time to provide feedback and improve your training
- • Recordings are automatically deleted after 24 hours unless you explicitly save them
1.3 Usage Information
We collect data about how you interact with the App:
- • Features and games used
- • Game performance and scores
- • Session duration and frequency
- • App navigation patterns
- • Settings and preferences
1.4 Device & Technical Data
To maintain and improve the App, we collect:
- • Device model and manufacturer
- • Operating system version
- • App version
- • Device identifiers (for analytics only)
- • Crash logs and error reports
- • Performance metrics
1.5 Subscription Information
We receive limited subscription data from Apple/Google App Stores including: subscription tier (Free, Pro, Premium), subscription status (active, expired, canceled), start and renewal dates. We do NOT collect or store your payment information - all payments are processed securely by Apple or Google.
2. How We Use Your Information
- • Provide Core Features: Speech analysis, real-time feedback, game scoring
- • Track Progress: Store your performance history, XP, levels, and achievements
- • Personalize Experience: Customize training based on your skill level and preferences
- • Send Notifications: Account updates, streak reminders, challenge invites (with your permission)
- • Improve the App: Analyze usage patterns to add features and fix issues
- • Maintain Security: Prevent fraud, abuse, and unauthorized access
- • Customer Support: Respond to your questions and troubleshoot issues
3. Data Storage, Security & Retention
Security Measures
We use industry-standard security measures to protect your data including encryption for data transmission (HTTPS/TLS), secure cloud storage with access controls, regular security audits, and data backup systems. However, no method of transmission over the Internet is 100% secure.
Data Retention Periods
- • Account Information: Retained while your account is active
- • Voice Recordings: Processed in real-time, automatically deleted after 24 hours unless you save them
- • Saved Recordings: Retained until you delete them or close your account
- • Usage Analytics: Retained for up to 2 years for app improvement
- • Crash Logs: Retained for 90 days
- • Deleted Account Data: Removed within 30 days of account deletion
Account Deletion
You can delete your account at any time through Settings → Delete Account. Upon deletion: (1) Your profile and personal information are removed within 30 days, (2) Saved voice recordings are permanently deleted, (3) Your progress and game history are erased, (4) Some data may be retained longer for legal compliance, security, or dispute resolution purposes.
Important: We do NOT sell your voice data to advertisers or third parties. We do NOT share your recordings with anyone without your explicit consent.
4. Device Permissions
Verbal Edge requests the following device permissions:
📷 Camera Access
Purpose: Take profile pictures
How It's Used: When you tap "Edit Profile" and choose to take a new photo, the camera opens to capture an image. This photo is uploaded to your profile and visible to other users.
Optional: Yes, you can use the app without granting camera access
🖼️ Photo Library Access
Purpose: Select profile pictures from your device
How It's Used: When you tap "Edit Profile" and choose "Upload Photo," you can select an image from your library. For example, you might choose a favorite photo to personalize your account. The selected image is uploaded to your profile.
Optional: Yes, you can use the app without selecting photos
🎤 Microphone Access
Purpose: Record your speech during training exercises
How It's Used: When playing games like Letter Blitz or Category Blitz, the app calculate scores.
Required: Yes, microphone access is required for core app functionality
🗣️ Speech Recognition
Purpose: Transcribe and analyze your speech for training feedback
How It's Used: In games like Category Dash, the app transcribes your words in real-time to verify correct answers and calculate scores. For example, if the category is "fruits" and you say "apple," the system recognizes and validates your answer. This helps you improve communication skills through instant feedback.
Required: Yes, speech recognition is required for core app functionality
5. Children's Privacy
Verbal Edge is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
Users between 13 and 18 years old must have permission from a parent or legal guardian before using the App. If we discover that we have collected information from a child under 13, we will delete it immediately.
6. Third-Party Services
We use carefully selected third-party services to support app functionality. These services may collect limited data as necessary to operate:
• Supabase: Backend database and authentication
• RevenueCat: Subscription management and analytics
• Expo: App development and update platform
• Apple/Google Services: Payment processing, push notifications, crash reporting
Important: These services do NOT have access to your voice recordings. Speech data is processed locally on your device or in our secure servers only.
7. Subscription & Payment Information
Payment Processing
- • All payments are processed securely by Apple (App Store) or Google (Play Store)
- • We do NOT collect, store, or have access to your credit card, debit card, or payment information
- • Apple/Google provides us with limited subscription status information only
What We Receive
From Apple/Google and RevenueCat, we receive:
- • Subscription tier (Free, Pro, Premium)
- • Subscription status (active, expired, canceled)
- • Start date and renewal date
- • Anonymous transaction identifiers
Subscription Management
To manage your subscription, cancel auto-renewal, or request a refund, please visit your Apple ID Account Settings (iOS) or Google Play Account (Android). We cannot process refunds or subscription changes directly - these are handled by Apple/Google according to their policies.
8. Apple Services Integration
App Store Services
- • Subscription Processing: All subscriptions are processed through Apple's App Store
- • Payment Handling: Apple securely handles all payment transactions
- • Status Updates: We receive subscription status updates from Apple to provide appropriate app access
- • App Analytics: "Apple may collect anonymous usage data if you have enabled Share iPhone Analytics" in iOS settings
9. Your Rights & Choices
You have the following rights regarding your personal data:
✓ Access Your Data
Request a copy of your personal information stored in the app
✓ Update Information
Correct or update your account details through Settings
✓ Delete Your Account
Permanently remove your account and associated data
✓ Opt Out of Analytics
Disable usage data collection in app Settings
✓ Manage Notifications
Control push notifications in iOS Settings
✓ Export Your Data
Request a portable copy of your information
10. International Privacy Rights
For European Union Users (GDPR)
If you are in the European Economic Area, you have the following rights under GDPR:
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure ("right to be forgotten")
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
- • Right to withdraw consent at any time
- • Right to lodge a complaint with a supervisory authority
For California Users (CCPA)
If you are a California resident, you have these rights under CCPA:
- • Right to know what personal information is collected
- • Right to know if personal information is sold or shared (we do NOT sell your information)
- • Right to opt-out of the sale of personal information
- • Right to deletion of personal information
- • Right to non-discrimination for exercising your rights
Important: We do NOT sell your personal information to anyone. We do NOT share your voice recordings with third parties for advertising purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us at help@verbaledge.net. We will respond to your request within 30 days.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers are located. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure your data receives adequate protection in accordance with this Privacy Policy and applicable laws.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Material changes will be communicated to you through the App or via email. We encourage you to review this Privacy Policy regularly. The "Last Updated" date at the top indicates when the policy was last revised. Your continued use of the App after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: help@verbaledge.net
Mailing Address:
QBounti
1404 Oak Tree Rd Ste 4 #104
Iselin, NJ 08830
United States
Response Time: We typically respond within 2-3 business days
Summary of Key Points
- ✓ We collect minimal data needed for app functionality
- ✓ Voice recordings are deleted after 24 hours (unless saved)
- ✓ We do NOT sell your personal information
- ✓ Payment info is handled by Apple/Google, not us
- ✓ You can delete your account and data anytime
- ✓ We comply with GDPR, CCPA, and other privacy laws
This Privacy Policy applies to all users of the Verbal Edge application worldwide. By using our App, you acknowledge that you have read and understood this policy.