Privacy Policy
Verbal Edge
Last Updated: May 24, 2025
Your Privacy Matters
At Verbal Edge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our verbal fluency application.
1. Information We Collect
1.1 Personal Information
We collect the following personal information:
- • Name and email address (for account creation)
- • Age or date of birth (for age verification)
- • Profile information you choose to provide
- • Payment information (processed by third-party payment providers)
- • Device information (device type, operating system, app version)
1.2 Voice and Audio Data
As a verbal fluency app, we collect:
- • Voice recordings during practice sessions
- • Speech pattern analysis data
- • Pronunciation and fluency metrics
- • Audio exercises and responses
- • Progress tracking information
Note: Voice recordings are processed for analysis and feedback purposes only.
1.3 Usage Data
- • App usage statistics and feature interactions
- • Session duration and frequency
- • Exercise completion rates and scores
- • Error logs and crash reports
- • Settings and preferences
1.4 Automatically Collected Information
- • IP address and location data (approximate)
- • Device identifiers and hardware information
- • Network information and connection type
- • App performance and diagnostic data
2. How We Use Your Information
2.1 Core App Functionality
- • Provide personalized verbal fluency training
- • Analyze speech patterns and provide feedback
- • Track your progress and performance
- • Customize exercises based on your skill level
- • Maintain your account and preferences
2.2 Service Improvement
- • Improve our speech recognition algorithms
- • Enhance app performance and user experience
- • Develop new features and exercises
- • Fix bugs and technical issues
- • Conduct research and analytics (aggregated data only)
2.3 Communication
- • Send important app updates and notifications
- • Provide customer support
- • Send progress reports and achievements
- • Share educational content and tips (if opted in)
2.4 Legal and Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our Terms of Service
- • Ensure platform security and integrity
3. Voice Data Processing
Special Notice About Voice Data
Processing: Voice recordings are processed in real-time to provide immediate feedback and are typically not stored permanently.
Analysis: We use speech recognition technology to analyze pronunciation, fluency, pace, and other verbal communication metrics.
Storage: Audio data may be temporarily cached on your device for offline functionality but is deleted after processing unless you explicitly save practice sessions.
Third-Party Services: We may use third-party speech recognition services that comply with strict privacy standards.
Opt-Out: You can disable voice recording features, though this may limit app functionality.
4. Data Sharing and Disclosure
4.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
4.2 Service Providers
We may share data with trusted service providers who help us operate the app:
- • Cloud storage and hosting services
- • Payment processing companies
- • Analytics and crash reporting services
- • Customer support platforms
- • Speech recognition technology providers
4.3 Legal Requirements
We may disclose information when required by law:
- • To comply with legal processes or court orders
- • To protect our rights and property
- • To prevent fraud or security threats
- • To protect user safety
4.4 Aggregated Data
We may share aggregated, anonymized usage statistics and research findings that cannot identify individual users.
5. Data Security
5.1 Security Measures
- • End-to-end encryption for sensitive data transmission
- • Secure cloud storage with industry-standard protections
- • Regular security audits and vulnerability assessments
- • Limited access controls for employee data access
- • Automatic security updates and patches
5.2 Data Breach Response
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the system and minimize impact.
6. Your Privacy Rights
6.1 Access and Control
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your account and data
- • Portability: Export your data in a readable format
- • Restriction: Limit how we process your data
6.2 Communication Preferences
- • Opt out of marketing communications
- • Control push notifications
- • Manage email preferences
- • Choose data sharing settings
6.3 Exercising Your Rights
To exercise any of these rights, contact us at privacy@verbaledge.com or through the app settings. We will respond within 30 days.
7. Data Retention
Account Data: Retained while your account is active and for up to 2 years after deletion for legal compliance.
Voice Recordings: Processed in real-time and typically deleted immediately unless saved by user choice.
Usage Data: Aggregated usage statistics may be retained indefinitely in anonymized form.
Support Data: Customer support communications retained for 3 years.
Payment Data: Financial information is not stored by us but retained by payment processors per their policies.
8. Children's Privacy
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA):
- • Users under 13 require parental consent
- • Limited data collection for children under 13
- • Parents can review, delete, or refuse further collection of their child's information
- • No behavioral advertising to children
- • Additional security measures for children's accounts
Parents: Contact us at parents@verbaledge.com for any questions about your child's privacy.
9. International Data Transfers
Global Service: Verbal Edge is available worldwide, and your data may be processed in countries other than your own.
Data Protection: We ensure adequate protection for international transfers through:
- • Standard Contractual Clauses (SCCs)
- • Adequacy decisions by relevant authorities
- • Binding Corporate Rules where applicable
EU/UK Users: Special protections apply under GDPR and UK GDPR.
10. Third-Party Services
10.1 Integration Partners
The app may integrate with:
- • App stores (Apple App Store, Google Play Store)
- • Social media platforms (for sharing achievements)
- • Cloud storage services
- • Analytics and performance monitoring tools
10.2 Third-Party Privacy Policies
Each third-party service has its own privacy policy. We encourage you to review these policies as they govern how these services handle your data.
11. Cookies and Tracking
App Analytics: We use analytics tools to understand app usage and improve performance.
Crash Reporting: Automatic crash reports help us identify and fix technical issues.
Personalization: We use data to customize your learning experience and recommend relevant exercises.
Control: You can opt out of analytics and crash reporting in app settings, though this may limit our ability to provide support.
12. Updates to This Policy
Notification: We will notify you of significant changes to this Privacy Policy through the app, email, or other prominent notice.
Review Period: You will have at least 30 days to review changes before they take effect.
Continued Use: Continued use of the app after changes take effect constitutes acceptance of the updated policy.
Version History: Previous versions of this policy are available upon request.
13. Contact Us
Privacy Questions and Concerns
Privacy Officer: privacy@verbaledge.com
General Support: support@verbaledge.com
Data Protection Officer: dpo@verbaledge.com
Mailing Address:
Verbal Edge Privacy Team
[Your Company Address]
[City, State, ZIP Code]
[Country]
Phone: [Your Phone Number]
14. Regional Privacy Rights
EU/UK Residents (GDPR)
Additional rights under GDPR include:
- • Right to object to processing
- • Right to automated decision-making protections
- • Right to lodge complaints with supervisory authorities
- • Enhanced consent requirements
California Residents (CCPA)
California privacy rights include:
- • Right to know what personal information is collected
- • Right to delete personal information
- • Right to opt-out of sale (we don't sell data)
- • Right to non-discrimination
Other Jurisdictions
We comply with applicable data protection laws in all jurisdictions where we operate. Contact us for specific regional rights information.
Your Trust Is Our Priority
We are committed to earning and maintaining your trust through transparent privacy practices, robust security measures, and respect for your choices. If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.
This Privacy Policy is effective as of the date last updated above and applies to all users of the Verbal Edge application worldwide.